All SentryNet Operators are required to pass the SentryNet Certification Course (SCC).
This course is the only of its kind in the Security Industry. This course is standardized training for those who handle the processing of alarms. It is a culmination of central station operator training as required by state licensing authorities that govern these activities and the associations that support them.
The course is designed for new alarm monitoring personnel to provide a general overview of the alarm industry and to also provide specific skill and knowledge training as applicable to the company for which the operator works. The course is taught by Certified Central Station Instructors. Each Operator is tested at the end of the course and must score at least 70% before working as an Operator.