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clear.gif SentryNet FAQ:

Questions? Let's see if we can answer a few of the basic or mostly commonly asked questions about us.
Review our most 'Frequently Asked Questions' requested from our SentryNet personnel. Please review each question and answer. If you have a specific question not displayed on this FAQ listing, then contact us today.



SentryNet Featured News:

Thursday, June 22, 2017
SentryNet and IpDatatel in Doraville, GA
SentryNet and IpDatatel will be in Doraville at the ADI on July 12th
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Wednesday, June 21, 2017
JC Gury offers discounts to SentryNet Dealers
JC Gury, Inc. is a high quality screen-printing and manufacturing company that produces signs and decals for a variety of applications.
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Monday, June 19, 2017
6 Questions to Ask Your Errors and Omissions Insurance Broker
Attorney Ken Kirschenbaum suggests security dealers and other service-oriented businesses request these statistics to select the best E&O insurance provider.
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Thursday, June 15, 2017
Starts and Permitted Value Surge in 2017 Q1 Housing Stats
AE Ventures has released its FREE Stat Pack summarizes the most important housing and macro-economy trends for tech companies, with loads of regional, state and metro data you can use to plan.
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Tuesday, June 13, 2017
AAA Summer Meeting is soon.
The AL summer Meeting is July 17 - 18 in Orange Beach.
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Monday, June 12, 2017
You can't hide!
Kudos to Victor G. and his assit in capturing the bad guy.
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Saturday, June 10, 2017
Our Summer Promotion is all about Nascar!
If you like Nascar and want to go to Bristol this is the promotion for you.
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Friday, June 09, 2017
NJESA ADVISORY ALERT
Due to inaccurate information circulating, there has been some confusion regarding the effective date and requirements of the adopted carbon monoxide regulations.
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[+] View Expanded News

How do I sign up with SentryNet?
Answer: You may complete and submit the SentryNet Monitoring Agreement online, then print, sign and forward the original copies to SentryNet within 14 days. You may also request a dealer pack through the contact us page.

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Where is the central station located?
Answer: SentryNet has two state-of-the-art facilities. One is located on the panhandle of Florida in Pensacola and the other is at the heart of the mid-south, in Memphis, Tennessee.

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How will the central station phone be answered when my customers call in?
Answer: All calls are answered by a live operator NOT an automated attendant.

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How long has SentryNet been in business?
Answer: SentryNet has been monitoring alarms for homes and businesses across the United States since 1987

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Is SentryNet UL certified?
Answer: Yes, Sentrynet is UL/FM Certified. Click for our license numbers.

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Is SentryNet licensed to do business in my state?
Answer: SentryNet strives to meet all the licensing requirements in the states in which we do business. To request specific state licensing information contact our Licensing Coordinator through our contact us page.

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Do you have dealer finance programs?
Answer: Want to sell your accounts? Or borrow money on your existing accounts? SentryNet can put you in touch with some of the nation's top dealer financial advisors. For more information, contact our Sales Department.

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What kind of training do SentryNet operators have?
Answer: SentryNet demands that it's operators be efficient, friendly, and courteous to both you and your customers. We know that customer satisfaction is the only thing which will keep us in business. All SentryNet operators have successfully completed a criminal background check as well as succesfully completed the SIA Certified Operators Course. When you send a signal to SentryNet, you can be assured it is responded to by a qualified, fully trained operator.

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What is SentryNet's average operator response time?
Answer: SentryNet's SIA Certified Operators average response time is less than 45 seconds as required by Underwriters Laboratories.

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Does SentryNet host any kind of training for installers?
Answer. SentryNet hosts monthly WebConvene's via the internet which feature information on various SentryNet Services and third party vendor products. SentryNet also presents an Annual Dealer Conference, SentryCon, each year which offers installer NTS CEUS, includes a vendor tradeshow and social event you won’t soon forget. You can also view a list of industry training on our calendar.

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Does SentryNet attend industry tradeshows and events?
Answer. SentryNet does exhibit at many national and state shows each year. You can see a complete month by month list on the calendar page.

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More Questions? Contact SentryNet Now.


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